Shipping & Delivery
All products are shipped via Canada's top shipping service providers (Canpar, Fedex, UPS, Purolator, Canada Post). Shipping is available within Canada ONLY. We do not ship to PO Boxes, or APO/FPO.
Orders are shipped directly from our suppliers to the address of your choice. All our drapery hardware suppliers are located in Canada.
The shipping calculator available on our shopping cart page gives you an instant shipping quote specific to your order. We will do our best to offer you the most accurate, and affordable shipping rates.
How Long Does Shipping Take?
We do our best to ship your order within 48 hours of your order. However, sometimes it may take longer to ship your order (excluding holidays and weekends).
Ground Shipping: This method takes anywhere from 1-5 business days Canada wide, but may take up to 7 days on rare occasions.
We try our best to ship all orders within 48 business hours of your purchase, unless the products you purchased are out-of-stock in which case we will contact you, and you will have the option to either wait, cancel or choose an alternative set of drapery hardware of your liking to purchase instead. On rare occasions, our suppliers do not inform us in time that certain products are out of stock, and this does not allow us enough time to remove those products from our website. This is simply the nature of our business, but we do our best to make sure our suppliers stock all the products available on our website.
We do not ship orders during regular Canadian Holidays. During the Christmas and New Year holiday season shipping is unavailable from December 20th to January 6th. However, you can still place your order on our website during these holidays, and we will ship your order as soon as Holidays are over.